US Clients
Alliance Time, Brooklyn, NY
Army/Air Force Exchange Services, Dallas
ArtScroll, Brooklyn, NY
Asset Marketing, Minneapolis, MN
Avanti Press, Detroit, MI
Awards.com, Lyndhurst, NJ
Bare Necessities, Newark, NJ
Barton-Cotton, Baltimore, MD
Body Central, Jacksonville, FL
Books on Tape (Random House), Irvine, CA
Carol Wright Gifts, Omaha, NE
CJ Pony Parts, Harrisburg, PA
Company C, Concord, NH
Compaq Computer, Houston, TX
Coast to Coast Coin, Columbia, MD
Crate & Barrel, Northbrook, IL
CTA, Fenton, MO
Daedalus Books, Hyattsville, MD
Daniel Smith, Seattle, WA
Dinn Bros. Trophies, W. Springfield, MA
Dutch Gardens, Freehold, NJ
The Eastwood Co., Pottstown, PA
Edmund Scientific, Barrington, NJ
Edwin Watts Golf Shops, Walton Beach, FL
Foster & Gallagher, Peoria, IL
Geerlings & Wade, Canton, MA
Hello Direct, San Jose, CA
Hershey Direct, Hershey, PA
Insight Direct, Tempe, AZ
InterVarsity Press, Westmont, IL
Kraft/General Foods, White Plains, NY
Lands' End, Dodgeville, WI
Lenox Collections, Langhorne, PA
Lobster Gram, Chicago, IL
Lucky Vitamin, Norristown, PA
Mid America Motorworks, Effingham, IL
Mindware, Roseville, MN
National Business Furniture, Madison, WI
Natl. Wildlife Federation, Falls Church, VA
Neodata, Des Moines, IA
Nordic Track, Chaska, MN
Northern Safety Co., Utica, NY
Nutrition Express, Torrance, CA
Omaha Vaccine, Omaha, NE
Plow & Hearth, Madison, VA
Quadratec, West Chester, PA
The Popcorn Factory, Lake Forest, IL
Rivertown Trading (Target)., St. Paul, MN
School Health, Hanover Park, IL
Scripp Chiropractic, Peoria, IL
Sgt. Grit, Oklahoma City, OK
Sign Warehouse, Denison, TX
Stark Bro's, Louisiana, MO
Stylin' Concepts, Independence, OH
Taylor Gifts, Media, PA
Team Express, San Antonio, TX
Van Bourgondien, West Babylon, NY
UBS, Grove City, OH
ULINE, Waukegan, IL
USI, Madison, CT
The Vitamin Shoppe, North Bergen, NJ
W. Atlee Burpee, Warminster, PA    





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Ernie Schell's Blog:
Direct Commerce Systems & Services
   
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Choosing & Using Direct Commerce Order Management Software




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What's New?
Partial List of Consulting Clients
eCommerce Clients
DTLR, Baltimore, MD
frenchtoast.com, Dayton, NJ
mothernature.com, Concord.MA
The Mens Warehouse, Houston, TX
toysmart.com, Waltham, MA


Canadian Clients
Canadawide Scientific, Ottawa
Eyewire, Calgary (div. of Adobe)
Jay Norris, Montreal
Moore Business Products, Mississauga


UK Clients
Boden, London
Chums and Montrose, Liverpool
Day-Timers-UK, Hertford
James Meade Ltd., Andover
Jewson Tools, Coventry
Lakeland Limited, Windermere
Natural Health Practice, Tunbridge Wells
Northern Parrots, Ramsbottom
Pure Collection, Harrogate
Readers Union, Newton Abbot
Scotts of Stow, Cirencester
Slingsby, Shipley
The Windowclean Centre, Ipswich


Others Clients
Ortega Publishing, Sydney, Australia
Frost International, Mutsu, Japan
Office Club, Manilla, The Philippines


Service Bureaus
ClientLogic, Grove City, OH
Corporate Services, South Bend, IN
Forest Incentives, Ltd., Willow Grove, PA
National Fulfillment, Lebanon, TN
Spark Response, Newcastle, UK
Stark Bro's, Louisiana, MO
SubmitOrder.com, Dublin, OH
Zomax (San Ramon, CA; Dublin, Ireland)
From a client:

Our system selection process went very smoothly and very quickly with your assistance. We NEVER could have done it this quickly and this well without your help. Thank you, Ernie!!

David Miller, World Pantry


Had trouble coping with
your holiday "peak" order
volume? Read THIS!
Ernie Schell 
Director 
ernie@schell.com 
From a software vendor:

One of the people who helped me with the response to the RFP you sent us made this comment: "This is the best RFP I have ever had to respond to."  The person that said that measures their experience in decades. When I asked "why" they said: "It flows, there's no redundancy in requests, it's easily understood, it obviously took some time, it's well- thought-out, it leaves little to question."